Key Principles
The principles on which ISO 9001:2008 is based are :
Principle 1 – Customer focus
Principle 2 – Leadership
Principle 3 – Involvement of people
Principle 4 – Process approach
Principle 5 – System approach to management
Principle 6 – Continual improvement
Principle 7 – Factual approach to decision making
Principle 8 – Mutually beneficial supplier relationships
The new concepts that the new version ISO 9001:2015 is bringing up:
- High Level Structure
- Control of documented information
- Strategic and management objectives
- Impact on QMS governance
- Risk-based approach